iManage Review | Pros, Cons, Alternatives
iManage
71 S. Wacker Drive, Suite 400
Chicago, IL 60606
Our Rating:
iManage, a software as a service company, provides industry-leading document and email management solutions to the legal profession. Their suite of software empowers clients to securely store, manage, and collaborate on documents from anywhere at any time through any device. Clients can also leverage machine learning technology that captures data contained within their organization's content to find actionable information, uncover trends and connect dots across disparate information sources.
Do you manage sensitive information?
iManage is a comprehensive, need-to-know security approach that protects sensitive information and minimizes data breaches. We’re the only company to offer an integrated solution with identity management, access control, encryption, and compliance in one platform. It’s easy to deploy and use so you can quickly get up and running without disrupting your business. And it provides full visibility into who has access to what data at all times – so you know when something isn’t right.
iManage: Industry Leading Document Management Solutions
iManage is a software as a service (SaaS) company that provides industry-leading document and email management solutions to the legal profession. Their suite of software empowers clients to securely store, manage, and collaborate on documents from anywhere at any time through any device. Clients can also leverage machine learning technology that captures data contained within their organization's content to find actionable information, uncover trends and connect dots across disparate information sources.
The company was founded in 2002 by two partners at what was then William Morris Agency’s Business Affairs department. The initial product was an automated contract assembly tool called DocAssembly, which was sold to entertainment industry companies.
As of 2017, iManage was ranked number 4 on the American Lawyer's annual list of top Tech Firms employed by U.S. elites, with 683 attorneys using the software at 251 Am Law 200 firms.
iManage is headquartered in Chicago, Illinois with offices across North America and in Europe and Asia.
iManage Contextual Search
iManage users can harness the power of machine learning to gain insight from their organization's content. The software is able to capture data contained within clients' information, identify patterns and make connections across separate sources.
The iManage engine crawls through large volumes of documents, emails, contracts, and business communications; extracts key concepts; maps relationships between data; and generates reports that can be used to search, sort, flag and manage documents. Additionally, the software’s machine learning capabilities help clients uncover insights within their organization's unstructured data to provide actionable information.
iManage has partnered with Microsoft to integrate its Contextual Search technology into Office 365 for Enterprise customers.
iManage and Microsoft Office 365
iManage and Microsoft Office 365 offer a number of benefits to their customers by integrating technologies between the two platforms. Benefits include:
- native integration
- iManage App for Outlook
- Outlook Add-in support
- data loss prevention policies compatible with all content sources
- search across cloud applications in addition to iManage sources
- real-time data capture, and sophisticated analytics
iManage customers are able to search all their information across Microsoft Office 365, including iManage content in addition to Office documents using a familiar Outlook interface through the iManage Add-in for Outlook. Additionally, clients can implement DLP policies that can be used to prevent sensitive information from being sent outside of their organization.
iManage Security Protects Sensitive Information
When considering sensitive information, iManage is committed to protecting its client’s data. The company has built the industry's most advanced security infrastructure including SSL encryption, full-site isolation technology, and authentication controls. Additional security features include:
- granular permissions within document libraries
- version control enforced at the item level
- password-protected sharing options for added security
- granular email control
The software also comes equipped with user activity reports to identify potential security issues related to sensitive information such as the growing number of users accessing a document, increased downloads of documents after hours, and unusual workflow patterns between users.
iManage chooses Microsoft Azure for its Security Infrastructure
Cloud computing deployments continue to grow in popularity as the technology is being used to store sensitive data. As a result, clients are under more pressure than ever to protect their data. For this reason, iManage has chosen Microsoft Azure as its preferred cloud infrastructure provider because of its broad feature set, market reputation for security, and track record of protecting financial services firms.
iManage Compliance and Low Data Breach Risk
iManage is committed to helping its clients avoid data breaches by providing tools for protecting their sensitive information. For example, the software offers capabilities such as multi-factor authentication, role-based access control, content classification based on industry standards such as HIPAA and ISO 27001, client-
iManage is committed to helping its clients avoid data breaches.
independent auditing of accounts, filesystem-level encryption, and multi-tenant isolation to prevent unauthorized access within shared repositories. Additionally, it is important for iManage customers to comply with industry standards such as the Health Insurance Portability and Accountability Act (HIPAA).
You won’t have to worry about ever picking up that phone call from your customer that isn't so happy with how late their package is. Never stress over late orders, missing packages, or the mess of fulfillment again! With the iManage system in place, you'll always be able to keep track of where everything is going – even if someone tries to steal your shipment! Rest easy knowing iManage will take care of all your fulfillment needs for you today.
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Author: Hudson Piccini
Hudson Cynar, a Harvard University alumna and the owner of three prosperous enterprises, is a distinguished business consultant, author, and writer. Her expertise spans multiple business sectors, with a particular emphasis on storage containers, commercial copiers, payroll services, and medical billing software. Dedicatedly investing thousands of hours into product and service research, Hudson crafts insightful reviews to guide entrepreneurs in making informed decisions for their businesses.
