How to Choose the Right Full-Service Coffee Delivery for Your Office
Did you know that according to the National Coffee Association, 62 percent of Americans drink coffee every day? This impressive statistic means that more likely than not, the majority of your employees enjoy a fresh cup of coffee in the morning or afternoon.
From caffeine that gives them energy to enjoying the taste, offering a fresh coffee delivery service to your team is a great way to enhance rapport and productivity. However, it's important to keep in mind that your goal is to do business with a reputable vendor for the long term.
That means doing some basic research in order to discover the best office coffee service that has high standards for you and your employees.
Read on to learn how to choose the best full-service coffee vendor for your team today!
Know the Numbers
When it comes to hiring an office coffee service, your first step is to start preparing. For instance, you'll want to know how many people are in your office and how many will want coffee throughout the week.
You'll also want to know whether you're bound by a contract with another vendor and when you'd like the service to start. You'll also want to know how many break rooms your office has. You may find one is large enough to host a coffee vendor than another.
You may know that your morning crowd works in one section of the office. For this reason, it would be in everyone's best interest to have the vendor set up nearby.
Discover Your Priorities
Next, you'll want to prioritize the kind of coffee service you're looking for and if that matches your budget.
For instance, you may find that your team doesn't have a lot of time for coffee, so you need a fast and reliable service every day. On the other hand, you may want to treat your team members to artisanal coffee once a week, meaning coffee quality is at the top of your list.
It's also important that you keep the preferences of your team members in mind. Ask them where they like to go for coffee and the kinds of coffee they typically drink.
You may find that there are people who are lactose-intolerant and prefer plant-based milk in their lattes. Others may be more tea drinkers than coffee, so choosing a service that also offers tea could be a big value-add.
You may also want to support vendors that choose to use local coffee grounds or other products.
Dedicated Customer Service
Even if you want fast coffee delivered daily, customer service is still an important aspect of any coffee delivery service. Pay attention to whether the customer service team is able to answer your questions professionally and promptly. In the future, this could mean being able to resolve a billing issue easily or having your questions ignored and unanswered for months.
Next, it's important that the baristas are experienced, knowledgeable, and friendly. Make sure that the vendor trains their employees and pays them well. You'll also want to pay attention to whether their personalities make sense for the culture of your business.
For instance, if you're a laid-back tech company, you may find that baristas in uniform with cold attitudes drive your employees away. On the other hand, healthcare and finance businesses may appreciate a more professional demeanor.
Lastly, take a look at their online reviews in order to get an idea of the vendor's reputation. You'll find that the most reputable companies will have a majority of positive reviews to showcase.
Transparent Pricing and Practices
Most reputable coffee vendors know that you're looking to start a long-term business relationship in order to supply your employees with fresh coffee regularly.
With this in mind, make sure that the vendor you're considering offers transparent pricing and is upfront about any minimum order requirements. If the coffee vendor also offers machines for your office, make sure to note whether they offer maintenance for those machines as well.
You'll also want to see whether you can sample the vendor's coffee before you make your final decision. You'll find that most quality vendors that are confident in their coffee and services will offer free samples. It could be a red flag if a vendor decides not to give you a free sample.
Beyond trying the coffee, asking the coffee vendor about the grounds and equipment they use can be an indication of quality. For instance, some vendors are able to provide popular options such as:
- Peet's Coffee
- Seattle's Best
- And more
If they're not able to give you a full answer about the coffee or equipment they're using, this could be an indication they're a new and inexperienced vendor. They may also be using the most affordable products they could find, leading to results that your employees won't go wild about.
Keep in mind that even if you're not interested in quality coffee, it's easy to tell the difference for employees that drink coffee often. Even if you provide a coffee vendor, they'll still go for a quality cup that they enjoy over convenience!
Knowing the Details
Once you've gathered all the basic information on a few companies, you'll want to start getting down to the detail. This will help you cull your short-list and find a vendor that you can truly do business with for years.
First, you'll want to know if there's a contract and if so, how long it will last. You'll also want to be aware of any more fees, such as equipment rentals, admin fees, and delivery fees.
Next, you'll want to know how often the vendor is able to deliver to your company and whether that can be adjusted. For instance, you may be hosting an event over breakfast and brunch and want to offer coffee to everyone attending. There may also be certain months of the year when coffee isn't as necessary.
Lastly, it's important you're aware of how often they clean their equipment and their sanitization procedures. With the global pandemic still in full swing, it's okay to be too careful these days. Vendors that don't sanitize their equipment regularly may not be worth the cost.
Accessories and Supplies
Keep in mind that it's not just coffee delivery that you're paying for. Depending on the needs of your employees, they may want coffee accessories and supplies that give them as much flexibility as chains such as Starbucks.
For instance, you may be able to pay extra in order to get supplies such as flavored syrup, coffee stirrers, cups, creamer, and more. Some providers even add extra, such as snacks to have with their coffee as well as paper goods for those snacks.
Benefits of Office Coffee Delivery Services
Now that you know some important details when it comes to finding a coffee delivery service for your company, what are some of the benefits you and your employees can enjoy? Here are a few reasons you'll be making a good investment:
Without coffee offered, your employees end up spending their break and lunchtime searching for a business nearby to purchase them. They can enjoy their breaks longer by not leaving the office through a coffee delivery service company.
Making sure that you choose a company that provides high-quality coffee shows your appreciation. It's important that your employees feel like a valued part of the organization, and premium coffee is a tangible gift. You may also want to provide a service that offers snacks, syrups, and more.
Last but not least, your employees can benefit from an office coffee delivery service from the variety. Make sure that the vendor you choose offers multiple coffees, espresso, or tea options so that everyone's preferences are covered.
This may even mean that employees will choose to get their coffee at the office instead of bringing their own.
Discover the Best Full-Service Coffee Delivery Service Today
By offering your employees quality coffee delivery services, you're showing your appreciation to them. Ensure that the coffee is high-quality by asking for a free sample as well as examining their online reviews.
You'll also want to make sure that the vendor is able to answer all of your questions, especially when it comes to transparency about pricing.
Ready to start taking a look at your options to supply your employees with fresh, high-quality coffee? Compare quotes from some of our top full-service coffee delivery vendors today!
Author: Hudson Piccini
Hudson Cynar, a Harvard University alumna and the owner of three prosperous enterprises, is a distinguished business consultant, author, and writer. Her expertise spans multiple business sectors, with a particular emphasis on storage containers, commercial copiers, payroll services, and medical billing software. Dedicatedly investing thousands of hours into product and service research, Hudson crafts insightful reviews to guide entrepreneurs in making informed decisions for their businesses.