document management systems

The Top Features to Look for in a Document Management System

If your business deals with a lot of paperwork, invoices, contracts, or any type of documentation, then implementing a document management system (DMS) can make your life easier. However, not all DMSs are created equal. To ensure that you choose the right system for your business needs, it's important to look for certain features. In this blog, we'll take a closer look at the top features to look for in a document management system.

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Security

One of the most important features to look for in a DMS is security. Your business documents likely contain sensitive information that needs to be protected. A good DMS should offer features such as role-based access control, encryption, and multi-factor authentication to ensure that only authorized personnel can access the documents.

User-Friendly Interface

A DMS that is easy to use and navigate is essential for user adoption. A complicated and confusing interface can lead to frustration and reluctance to use the system. Look for a DMS that has a user-friendly interface that allows users to quickly find the documents they need and complete their tasks efficiently.

Search and Retrieval

The ability to quickly and easily search for and retrieve documents is a crucial feature of a DMS. Make sure that the system you choose has a powerful search function that allows you to search for documents based on various criteria, such as file type, keywords, and dates.

Integration with Other Systems

Many businesses use multiple software systems to manage their operations. Look for a DMS that can integrate with your existing systems, such as your accounting software or CRM, to streamline your workflows and reduce the need for manual data entry.

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Scalability

As your business grows, so will your document management needs. Make sure that the DMS you choose is scalable and can handle your growing document volume and user base without sacrificing performance or security.

Customization

Every business has unique document management needs. Look for a DMS that allows you to customize the system to meet your specific requirements. This can include custom fields, workflows, and document templates.

Audit Trail

An audit trail is a record of all the activities related to a document, such as who accessed it, when, and what changes were made. This feature is important for compliance and accountability. Look for a DMS that has a comprehensive audit trail that tracks all document-related activities.

Version Control

Document version control is crucial for businesses that need to track changes to documents over time. Look for a DMS that has robust version control features that allow you to track and compare document versions, revert to previous versions, and see who made changes.

A document management system can help your business improve efficiency, reduce errors, and enhance security. When choosing a DMS, it's important to look for features such as security, user-friendly interface, search and retrieval, integration with other systems, scalability, customization, audit trail, and version control. By selecting a DMS that has these features, you can ensure that your business's document management needs are met both now and in the future.

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Benefits of Using a Document Management System

A document management system (DMS) is a software platform that helps businesses manage and store their electronic documents. Instead of relying on physical paper files or unorganized electronic folders, a DMS allows you to centralize and organize all of your business documents in one place. In this section, we'll take a closer look at the benefits of using a document management system for your business.

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  • Improved Efficiency

A document management system can help your business operate more efficiently by reducing the time and effort required to manage your documents. With a DMS, you can quickly and easily search for and retrieve documents, automate workflows, and collaborate with colleagues in real time.

  • Cost Savings

By using a document management system, you can reduce costs associated with paper storage, printing, and document retrieval. Additionally, a DMS can help your business save money by streamlining your workflows and reducing the need for manual data entry.

  • Enhanced Security

A document management system can help your business improve security by controlling access to sensitive documents and ensuring that they are stored securely. A good DMS should offer features such as role-based access control, encryption, and multi-factor authentication to protect your documents from unauthorized access.

  • Improved Compliance

Many businesses are subject to regulatory requirements and industry standards that govern how they handle their documents. A document management system can help your business stay compliant by providing an audit trail of document-related activities and ensuring that documents are stored and accessed in accordance with regulations.

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  • Increased Productivity

A document management system can help your business increase productivity by allowing you to automate tasks and streamline workflows. With a DMS, you can eliminate manual data entry, reduce errors, and speed up the document approval process.

  • Better Collaboration

Collaboration is essential for many businesses, and a document management system can help facilitate collaboration by allowing team members to work together on documents in real time. With a DMS, team members can share documents, make comments, and collaborate on revisions.

  • Disaster Recovery

A document management system can help your business prepare for disasters by providing a secure backup of your electronic documents. In the event of a natural disaster, cyberattack, or other unexpected events, your documents will be protected and accessible from a remote location.

A document management system can provide numerous benefits for your business, including improved efficiency, cost savings, enhanced security, improved compliance, increased productivity, better collaboration, and disaster recovery. By centralizing and organizing your documents in one place, you can streamline your workflows, reduce costs, and improve the overall performance of your business.

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Cost of Using Document Management Systems

The cost of implementing a document management system (DMS) can vary widely depending on the size of your business, the number of users, and the features and functionality you require. We'll take a closer look at the pricing of document management systems to help you understand the costs involved.

Subscription-Based Pricing

Many document management systems are offered on a subscription basis, which means you pay a monthly or annual fee for access to the software. This pricing model is popular because it allows you to spread the cost of the software over time and typically includes ongoing updates and support.

Subscription-based pricing can range from a few dollars per user per month for basic functionality to hundreds of dollars per user per month for advanced features and enterprise-level support. Some document management systems offer a free trial period or a limited free version of the software to allow you to try before you buy.

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Perpetual Licensing

Perpetual licensing is another pricing model used by some document management systems. With this model, you pay a one-time fee to purchase a license for the software, and you own the software indefinitely. Perpetual licensing can be a good option for businesses that want to avoid ongoing subscription fees, but it typically doesn't include ongoing updates and support.

Perpetual licensing fees can range from a few hundred dollars to several thousand dollars per user, depending on the features and functionality included.

Custom Pricing

Some document management systems offer custom pricing based on the specific needs of your business. This may include features such as customization, additional security measures, or specialized integrations with other software platforms.

Custom pricing can vary widely depending on the complexity of your requirements and the amount of development work required to implement them.

Additional Costs

In addition to the cost of the software itself, there may be additional costs associated with implementing a document management system. These can include hardware upgrades, data migration, and ongoing support and maintenance.

Pricing examples:

  • Dropbox Business: Starts at $15 per user per month and includes 5TB of storage space and advanced security features.
  • Google Drive Enterprise: Starts at $20 per user per month and includes unlimited storage, advanced security features, and data loss prevention.
  • Microsoft SharePoint Online: Starts at $5 per user per month and includes basic document management functionality and 1TB of storage.
  • Adobe Document Cloud: Starts at $14.99 per user per month and includes electronic signature functionality and advanced document management features.

Document management systems can range in price from a few dollars per user per month to several thousand dollars per user for advanced functionality and support. The pricing model you choose will depend on the specific needs of your business, including the number of users, the features and functionality required, and your budget. When evaluating document management systems, be sure to consider the total cost of ownership, including any additional costs associated with implementation and ongoing support.

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Author: Hudson Piccini

Hudson Cynar, a Harvard University alumna and the owner of three prosperous enterprises, is a distinguished business consultant, author, and writer. Her expertise spans multiple business sectors, with a particular emphasis on storage containers, commercial copiers, payroll services, and medical billing software. Dedicatedly investing thousands of hours into product and service research, Hudson crafts insightful reviews to guide entrepreneurs in making informed decisions for their businesses.