How to Hire the Best Janitorial Service for Your Business

best janitorial service

Did you know that the commercial cleaning industry is on the rise? In fact, it's growing by a little more than 5% per year, and for good reason! Commercial cleaning services are extremely important for keeping your business spic and span.

If you're wanting to take advantage of a janitorial service, good for you. You're on the fast track to keeping your business spic and span.

To make sure you're choosing a janitorial service that gets the job done, it's important to know what to look for. Here's a guide to help you pick the best janitorial service out there.


Look At Experience

When you look for a janitorial firm, you need to start by checking out the company's experience. Your chosen janitorial service should have a solid amount of experience under their belt. That way you know that you're getting quality work from a team that knows about commercial spaces.

Remember, there are several different types of janitorial services out there, and not each one is the same. You want to find janitors that have experience cleaning commercial spaces such as offices and cubicles.

The more experience a team has, the more knowledge they'll have about how to get into nooks and crannies and clean away dust bunnies. That then translates to a cleaner office for you and your staff.

Ask For Referrals

One of the biggest mistakes you can make when finding a top janitorial service is to not ask for reviews. Reviews can tell you a lot about a company and how they work.

When you start shopping around for commercial cleaning services, ask them for referrals. If they have a few referrals that they can give you, that's a good sign that they're trustworthy.

However, it's not enough to just ask for referrals. You also need to follow up with those referrals and see what the business owners have to say about the cleaning company.

Another step you can take is to talk to other local business owners. Ask who their janitorial service provider is and get details on what they like about the company. Follow up on any leads that sound promising.


Look at What Supplies They Use

Not every company uses the same supplies, and in order to deep clean an office space, you need specialized equipment. That might mean a floor cleaning machine as well as cleaning agents that can get serious dirt off your business fixtures.

When researching cleaning companies, ask them what types of cleaning materials they use. Check out the machinery and equipment and make sure that they're using professional-grade gear.

Asking about the supplies a team uses is also a great way to figure out if they align with your mission and values. For instance, if you're an eco-friendly business, you may want to work with a team that only uses environmentally friendly cleaning agents.

On top of that, you may want to ask about strong chemicals. If you're trying to prioritize health in your office you may not want overly harsh chemicals in the area.

Get an Idea of Their Customer Service

A company's customer service is another important aspect for you to review. After all, once you hire a janitorial service team you'll become their customer and will need to work with their team on any questions, requests, or concerns that arise.

Speak with the customer service department at your chosen cleaning company and get an idea of what they're like to work with. Make notes of how easy they are to reach and how communicative the team is.

This is also a good time to bring up any questions or concerns you have about the company. The customer team should be able to effectively handle your communication.

They should also value you as a business. If they prioritize your questions and provide you with helpful answers and advice, then they'll likely prioritize you once you're a customer as well.

Ask About Insurance

Whenever a cleaning company comes into your office, there's a small chance that they could get injured while on the job. And, if they don't have any kind of insurance coverage, that could put you and your business in a difficult position.

Check with your chosen janitorial service company and make sure that all the members of their staff have insurance. That way, you can protect yourself from liability if anything happens while they're cleaning your office.

On top of that, insurance is important because it sends a message about how responsible the company is. Responsible janitorial companies have insurance coverage and are prepared for these types of issues.

On the other hand, if the company doesn't have any kind of insurance, they may not be a team you can count on. Working with them puts you and your company at risk and isn't worth the potential liability.

Know their Specialties

Every cleaning company has its own specialties. And, many times, cleaning companies offer a ton of different services ranging from move-out services to commercial cleaning.

The trouble is, even though a company offers a ton of different cleaning services, that doesn't mean that they excel at all of them. Usually, they only specialize in a few specific services.

Ask your selected janitorial company what areas of cleaning they excel in. If they can't seem to answer your question, it's a sign that they don't have a specialty and might not offer you the same level of service as a more niche company would.

Check Out Their Online Presence

Every business has an online footprint, and that footprint can say a lot about who they are and how they work. If you want to get a true picture of what a company does, it's a good idea to follow its online footprint.

Checking out a company's online presence involves quite a few steps. For one, you'll want to review their website, business Facebook page, and other online listings.

Reading through these pages can give you a better idea of what the company does and how they manage their customer interactions. Plus, it's a great way to check out real reviews from past customers to see what working with the team is like.

Look for Certifications

Just like how you want to look for cleaning companies that are insured, you also want to look for cleaning companies that are licensed and certified. When companies have certifications, it speaks to their abilities as a janitorial firm.

Certifications also provide evidence that your chosen team provides high-quality work. That way, you know that you really are choosing to work with a team that's going to provide you with a clean office.

There are numerous infections that janitorial teams can acquire. Here are a few common examples:

  • General Cleaning
  • Janitorial Safety
  • Hard Floor Care
  • Restroom Cleaning
  • Customer Service
  • Green Cleaning
  • Janitorial Hazard Communication
  • Carpet Cleaning
  • Personal Development
  • Infection Control

Keep an Eye Out for Flexibility

Every business has its own schedule. Some companies are open seven days a week while others are only open for a few hours every day. No matter what schedule your company keeps, you need to find a cleaning service that can accommodate it.

When you choose a cleaning service, look for companies that are flexible. Look for businesses that are willing to work with your schedule and that don't make it feel like they're doing you a favor to work with you.

On top of that, make sure that your chosen janitorial service offers emergency cleaning services. If you run into an issue at work and need a crew on site to clean up a mess, you want to know that you have a team you can count on.

You should also make sure that the team is reliable. Check with past customers to see how consistent the cleaning crew is at showing up on time and completing their cleaning tasks in the allotted timeframe.

Find the Best Janitorial Service in Your Area

With this guide, you'll have no problem picking the best janitorial service around. Just make sure to follow these tips and tricks so that you can select a janitorial agency that gets your building clean as quickly as possible.

Did you find this article helpful? Are you looking for more like it to help you find the best services in your area? Get in touch with our team and we'll hook you up with even more reviews.


Author: Hudson Piccini

Hudson Cynar, a Harvard University alumna and the owner of three prosperous enterprises, is a distinguished business consultant, author, and writer. Her expertise spans multiple business sectors, with a particular emphasis on storage containers, commercial copiers, payroll services, and medical billing software. Dedicatedly investing thousands of hours into product and service research, Hudson crafts insightful reviews to guide entrepreneurs in making informed decisions for their businesses.